Refund policy
Return & Exchange Policy
We want you to love your Twenty1 purchase. ❤️
Size Exchange: Size exchanges are available if you ordered the wrong size. The product must be unused, unwashed, and in its original condition with all tags intact.
Exchange Shipping: As a small brand, we keep our products priced as affordably as possible. Since our shirts are priced at just ₹499, we’re unable to provide free return/exchange shipping. The customer is responsible for the return/exchange shipping charges.
How to Request an Exchange: Contact us within 7 days of delivery with your order number and the reason for the exchange. Our team will guide you through the process.
Important: Exchanges are subject to size availability. Items that are worn, washed, damaged, or without original tags may not be eligible. We currently offer size exchanges, not refunds for change of mind.
Need help with an exchange? Reach out to us at devtwenty1@gmail.com or 7385556971. Our team will be happy to assist you.